Future of Work: Leading Modern Workplaces

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Course Dates

STARTS ON

December 16, 2021

Course Duration

DURATION

6 weeks, online
4-6 hours per week

Course Duration

PROGRAM FEE

US$2,600 US$2,300 or get US$260 off with a referral

Course Information Flexible payment available

Application Details

Round 1

US$2,300 / program fee

Application Deadline
1

Are You Prepared to Lead the Workforce of Tomorrow?

Modern workplaces have been undergoing significant transformations and the pace of change has been accelerated by developments in the new decade. Technological advancements and globalization have caused significant shifts in worldwide labor trends, leading to an increasingly global and mobile workforce. As the labor-technology equilibrium evolves, organizations must keep in line with the change and empower employees to address skills gaps and meaningfully integrate technology in their work lives.

$455 billion

of projected gross volume to be created by the gig economy by 2023.

Source: Statista, 2021

55%

of their workforce is incapable of adapting to the new world of work, say senior global business leaders.

Source: Mercer, Global Talent Trends study

Key Takeaways

Wharton’s Future of Work program is designed to provide senior business leaders and HR professionals with a reliable framework to successfully navigate changes in modern workplaces. This program will enable you to:

  • Discover trends at the workplace and in the labor market that you may be overlooking
  • Analyze the eight forces affecting the current state of work and forecast their potential impact on your organization
  • Conceptualize your existing or forthcoming strategies to harness the talents of a global and mobile workforce
  • Consider how to view immigration as a business strategy and not simply as a political topic
  • Identify the pitfalls, challenges, and emerging solutions for putting AI into practice

Program Modules

This program has been designed to provide senior leaders and HR professionals with the necessary understanding of the realities of today’s workplaces. The program addresses the factors that impact the labor market and paints a broad picture of the technological and social changes that are causing the workplace revolution.

Module 1:

The Current State of Work

Gain an overview of the eight major forces that are impacting present day workplaces, and broaden your awareness of the less visible but powerful trends shaping the future of work. Assess your organization’s readiness to embrace change and anticipate new challenges.

Module 2:

The Global and Mobile Workplace

Examine the trends and implications of an increasingly global and mobile workforce and what organizations can do to harness this moving talent.

Module 3:

Reskilling the Future Workplace

Technology Determinism is the theory that social progress is inevitably driven by technology, and that society cannot shape the consequences of technology. This module argues that you have more choice about the inevitability of technology than you may think. By revisiting lessons from the history of automation scares and analyzing current perspectives on technological change, you will discover the options you have for managing talent in an evolving workplace.

Module 4:

AI and Automation in the Workplace

Develop an understanding of how you can expect AI to change your HR needs in the coming decade. The questions you’ll explore include: How is technology changing and what does that mean for the future of work? Given the rapid pace of change in skills, what are managers going to do to prepare their workforces? How are employers going to compete in a skill-biased economy? How will employers make decisions around reskilling existing workers, building or buying AI, and determining what jobs to outsource?

Module 5:

Emerging Employment Models and Performance Management

Examine how employment models and performance management are evolving in the digital (era with a focus on the on-demand or gig economy) and what managers can do to successfully navigate these changes.

Module 6:

Data Science and AI in Recruitment

Understand the implications of integrating AI into the talent recruitment process and explore emerging solutions to overcome the challenges of AI-based hiring.

Module 1:

The Current State of Work

Gain an overview of the eight major forces that are impacting present day workplaces, and broaden your awareness of the less visible but powerful trends shaping the future of work. Assess your organization’s readiness to embrace change and anticipate new challenges.

Module 4:

AI and Automation in the Workplace

Develop an understanding of how you can expect AI to change your HR needs in the coming decade. The questions you’ll explore include: How is technology changing and what does that mean for the future of work? Given the rapid pace of change in skills, what are managers going to do to prepare their workforces? How are employers going to compete in a skill-biased economy? How will employers make decisions around reskilling existing workers, building or buying AI, and determining what jobs to outsource?

Module 2:

The Global and Mobile Workplace

Examine the trends and implications of an increasingly global and mobile workforce and what organizations can do to harness this moving talent.

Module 5:

Emerging Employment Models and Performance Management

Examine how employment models and performance management are evolving in the digital (era with a focus on the on-demand or gig economy) and what managers can do to successfully navigate these changes.

Module 3:

Reskilling the Future Workplace

Technology Determinism is the theory that social progress is inevitably driven by technology, and that society cannot shape the consequences of technology. This module argues that you have more choice about the inevitability of technology than you may think. By revisiting lessons from the history of automation scares and analyzing current perspectives on technological change, you will discover the options you have for managing talent in an evolving workplace.

Module 6:

Data Science and AI in Recruitment

Understand the implications of integrating AI into the talent recruitment process and explore emerging solutions to overcome the challenges of AI-based hiring.

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The Eight Forces Workbook

This program gives senior leaders and HR professionals the opportunity to examine assumptions, facts, and myths about the future of work. With the help of this workbook, you can analyze the eight major forces that are impacting today's workplaces. It consists of eight worksheets, one for each force. You are encouraged to revisit the workbook every week as you progress through the various modules.

1. Skill gaps and changing labor markets
Evaluate skill gaps in your organization and analyze your actions to address the gaps.

2. Automation
Discuss automation and its impact on jobs.

3. Demographics
Analyze demographic trends in the U.S. and the rest of the world.

4. Employee expectations
Recognize what people seek from work and what motivates them.

5. Workplace
Consider evolving models of work including work-from-home and work-from-anywhere.

6. Employment models
Explore new employment models, including gig work and shamrock organizations.

7. Machine learning and AI
Gain insights into how AI and ML are impacting the current nature of work.

8. AI in Recruitment
Learn how AI can be integrated into recruitment and talent management process.

Trends in the Future of Work - Final Project Proposal

In the final project you will develop a proposal to reimagine the current state of work in your organization based on an identified opportunity for improvement through the lens of one of the eight major forces discussed in the program. This project will help summarize the course learnings in a practical, specific manner, allowing you to walk away with a tangible plan to present to your colleagues/organization.

Program Experience

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LIVE OFFICE HOURS

Decorative image relating to fireside chat

FIRESIDE CHAT

Decorative image relating to industry examples

INDUSTRY EXAMPLES

Decorative image relating to assignments

ASSIGNMENTS

Decorative image relating to polls

POLLS

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REFLECTIONS

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DISCUSSION BOARDS

Industry Examples

Logo of Google

Google

Learn how Google uses detailed search data to determine which candidates to target during the hiring process.

Logo of GitHub and Zapier

GitHub and Zapier

Garner insights from various remote-only organizations and create a use case for how you may approach managing work teams and conflict in an all-virtual environment.

Logo of Knack

Knack

Discover how this tech company uses video game behavior and performance to assess candidates’ personality profiles.

Logo of MobSquad

MobSquad

Discover how MobSquad built a business model to help U.S. companies work around restrictive employment-related visa policies that impeded the businesses’ ability to retain or scale technology talent. Apply learnings from MobSquad into the design of remote-work strategies for your organization.

Logo of Stack Overflow

Stack Overflow

Learn how this website for IT developers enables employers to recruit technical candidates based on how they are perceived by the broader developer community in terms of level of expertise in resolving questions.

Logo of Uber

Uber

Discuss Uber’s strategy to do detailed data analyses on customers using its cab hailing app to scout for potential employees. Also, understand recent regulations, including AB-5 and Prop-22 in California, that mandate companies like Uber to extend employee status to gig workers.

Logo of Visuals by Impulse

Visuals by Impulse

Learn how Visuals by Impulse harnesses the talents of a global mobile workforce. Analyze the company’s strategy for overcoming constraints of physical space by hiring remote workers around the globe and apply these insights to your organization.

Note: All product and company names are trademarks or registered trademarks of their respective holders. The study of these products and/or companies does not imply any affiliation with or endorsement by them.

Program Faculty

Faculty Member John Paul MacDuffie, PhD

John Paul MacDuffie, PhD

Professor of Management, the Wharton School

John Paul MacDuffie is professor of management at the Wharton School, University of Pennsylvania, and director of the Program on Vehicle and Mobility Innovation (PVMI) at Wharton’s Mack Institute for Innovation Management. His research focuses on human resource management systems, managing people over distance, organizational learning, and collaboration. More info

Faculty Member Exequiel Hernandez, PhD

Exequiel Hernandez, PhD

Max and Bernice Garchik Family Presidential Associate Professor of Management, the Wharton School

Exequiel (Zeke) Hernandez studies the globalization, innovation, and performance of firms. His research interests include global networks, immigration, mergers and acquisitions, and knowledge management. He has received several teaching excellence awards and was recognized as a Best 40 Under 40 Professor (2019) by Poets & Quants. More info

Faculty Member Prasanna Tambe, PhD

Prasanna Tambe, PhD

Associate Professor of Operations, Information and Decisions, the Wharton School

Prasanna (Sonny) Tambe researches the use of data science and AI for human resources applications, as well as the economics of labor markets for high-tech workers. His published papers have analyzed data from online job sites and other labor market intermediaries that generate databases of detailed information on employers’ job requirements and workers’ skills. More info

Faculty Member Lindsey Cameron

Lindsey Cameron, PhD

Assistant Professor of Management, , the Wharton School

Lindsey D. Cameron researches how changes in the modern employment landscape including variable pay, short-term job contracts, and machine learning are affecting work and workers. She recently completed a four-year ethnography of the ride-hailing industry — the largest employer in the gig economy — exploring how algorithms are fundamentally reshaping the nature of managerial control and how workers navigate this new workplace. More info

Certificate

Example image of certificate that will be awarded after successful completion of this program

Certificate

Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.

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Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School.

This online certificate program does not grant academic credit or a degree from the Wharton School of the University of Pennsylvania.

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