Future of Work: Leading Modern Workplaces

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Course Dates

STARTS ON

September 15, 2022

Course Duration

DURATION

6 weeks, online
4-6 hours per week

Course Fee

PROGRAM FEE

US$2,600 US$2,392 or get US$260 off with a referral

program fee

US$2,600 US$2,392

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Are You Prepared to Lead the Workforce of Tomorrow?

Modern workplaces have been undergoing significant transformations and the pace of change has been accelerated by developments in the new decade. Technological advancements and globalization have caused significant shifts in worldwide labor trends, leading to an increasingly global and mobile workforce. As the labor-technology equilibrium evolves, organizations must keep in line with the change and empower employees to address skills gaps and meaningfully integrate technology in their work lives.

$455 billion

of projected gross volume to be created by the gig economy by 2023.

SOURCE: STATISTA, 2021

55%

of their workforce is incapable of adapting to the new world of work, say senior global business leaders.

SOURCE: MERCER, GLOBAL TALENT TRENDS STUDY

Key Takeaways

Wharton’s Future of Work program is designed to provide senior business leaders and HR professionals with a reliable framework to successfully navigate changes in modern workplaces. This program will enable you to:

  • Discover trends at the workplace and in the labor market that you may be overlooking
  • Analyze the eight forces affecting the current state of work and forecast their potential impact on your organization
  • Conceptualize your existing or forthcoming strategies to harness the talents of a global and mobile workforce
  • Consider how to view immigration as a business strategy and not simply as a political topic
  • Identify the pitfalls, challenges, and emerging solutions for putting AI into practice

Program Modules

This program has been designed to provide senior leaders and HR professionals with the necessary understanding of the realities of today’s workplaces. The program addresses the factors that impact the labor market and paints a broad picture of the technological and social changes that are causing the workplace revolution.

Module 1:

The Current State of Work

Gain an overview of the eight major forces that are impacting present day workplaces, and broaden your awareness of the less visible but powerful trends shaping the future of work. Assess your organization’s readiness to embrace change and anticipate new challenges.

Module 2:

The Global and Mobile Workplace

Examine the trends and implications of an increasingly global and mobile workforce and what organizations can do to harness this moving talent.

Module 3:

Reskilling the Future Workplace

Technology Determinism is the theory that social progress is inevitably driven by technology, and that society cannot shape the consequences of technology. This module argues that you have more choice about the inevitability of technology than you may think. By revisiting lessons from the history of automation scares and analyzing current perspectives on technological change, you will discover the options you have for managing talent in an evolving workplace.

Module 4:

AI and Automation in the Workplace

Develop an understanding of how you can expect AI to change your HR needs in the coming decade. The questions you’ll explore include: How is technology changing and what does that mean for the future of work? Given the rapid pace of change in skills, what are managers going to do to prepare their workforces? How are employers going to compete in a skill-biased economy? How will employers make decisions around reskilling existing workers, building or buying AI, and determining what jobs to outsource?

Module 5:

Emerging Employment Models and Performance Management

Examine how employment models and performance management are evolving in the digital (era with a focus on the on-demand or gig economy) and what managers can do to successfully navigate these changes.

Module 6:

Data Science and AI in Recruitment

Understand the implications of integrating AI into the talent recruitment process and explore emerging solutions to overcome the challenges of AI-based hiring.

Module 1:

The Current State of Work

Gain an overview of the eight major forces that are impacting present day workplaces, and broaden your awareness of the less visible but powerful trends shaping the future of work. Assess your organization’s readiness to embrace change and anticipate new challenges.

Module 4:

AI and Automation in the Workplace

Develop an understanding of how you can expect AI to change your HR needs in the coming decade. The questions you’ll explore include: How is technology changing and what does that mean for the future of work? Given the rapid pace of change in skills, what are managers going to do to prepare their workforces? How are employers going to compete in a skill-biased economy? How will employers make decisions around reskilling existing workers, building or buying AI, and determining what jobs to outsource?

Module 2:

The Global and Mobile Workplace

Examine the trends and implications of an increasingly global and mobile workforce and what organizations can do to harness this moving talent.

Module 5:

Emerging Employment Models and Performance Management

Examine how employment models and performance management are evolving in the digital (era with a focus on the on-demand or gig economy) and what managers can do to successfully navigate these changes.

Module 3:

Reskilling the Future Workplace

Technology Determinism is the theory that social progress is inevitably driven by technology, and that society cannot shape the consequences of technology. This module argues that you have more choice about the inevitability of technology than you may think. By revisiting lessons from the history of automation scares and analyzing current perspectives on technological change, you will discover the options you have for managing talent in an evolving workplace.

Module 6:

Data Science and AI in Recruitment

Understand the implications of integrating AI into the talent recruitment process and explore emerging solutions to overcome the challenges of AI-based hiring.

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The Eight Forces Workbook

This program gives senior leaders and HR professionals the opportunity to examine assumptions, facts, and myths about the future of work. With the help of this workbook, you can analyze the eight major forces that are impacting today's workplaces. It consists of eight worksheets, one for each force. You are encouraged to revisit the workbook every week as you progress through the various modules.

1. Skill gaps and changing labor markets
Evaluate skill gaps in your organization and analyze your actions to address the gaps.

2. Automation
Discuss automation and its impact on jobs.

3. Demographics
Analyze demographic trends in the U.S. and the rest of the world.

4. Employee expectations
Recognize what people seek from work and what motivates them.

5. Workplace
Consider evolving models of work including work-from-home and work-from-anywhere.

6. Employment models
Explore new employment models, including gig work and shamrock organizations.

7. Machine learning and AI
Gain insights into how AI and ML are impacting the current nature of work.

8. AI in Recruitment
Learn how AI can be integrated into recruitment and talent management process.

Trends in the Future of Work - Final Project Proposal

In the final project you will develop a proposal to reimagine the current state of work in your organization based on an identified opportunity for improvement through the lens of one of the eight major forces discussed in the program. This project will help summarize the course learnings in a practical, specific manner, allowing you to walk away with a tangible plan to present to your colleagues/organization.

Program Experience

Decorative image relating to live office hours

LIVE OFFICE HOURS

Decorative image relating to fireside chat

FIRESIDE CHAT

Decorative image relating to industry examples

INDUSTRY EXAMPLES

Decorative image relating to assignments

ASSIGNMENTS

Decorative image relating to polls

POLLS

Decorative image relating to reflections

REFLECTIONS

Decorative image relating to discussion boards

DISCUSSION BOARDS

Industry Examples

Logo of Google

Google

Learn how Google uses detailed search data to determine which candidates to target during the hiring process.

Logo of GitHub and Zapier

GitHub and Zapier

Garner insights from various remote-only organizations and create a use case for how you may approach managing work teams and conflict in an all-virtual environment.

Logo of Knack

Knack

Discover how this tech company uses video game behavior and performance to assess candidates’ personality profiles.

Logo of MobSquad

MobSquad

Discover how MobSquad built a business model to help U.S. companies work around restrictive employment-related visa policies that impeded the businesses’ ability to retain or scale technology talent. Apply learnings from MobSquad into the design of remote-work strategies for your organization.

Logo of Stack Overflow

Stack Overflow

Learn how this website for IT developers enables employers to recruit technical candidates based on how they are perceived by the broader developer community in terms of level of expertise in resolving questions.

Logo of Uber

Uber

Discuss Uber’s strategy to do detailed data analyses on customers using its cab hailing app to scout for potential employees. Also, understand recent regulations, including AB-5 and Prop-22 in California, that mandate companies like Uber to extend employee status to gig workers.

Logo of Visuals by Impulse

Visuals by Impulse

Learn how Visuals by Impulse harnesses the talents of a global mobile workforce. Analyze the company’s strategy for overcoming constraints of physical space by hiring remote workers around the globe and apply these insights to your organization.

Note: All product and company names are trademarks or registered trademarks of their respective holders. The study of these products and/or companies does not imply any affiliation with or endorsement by them.

Program Faculty

Faculty Member John Paul MacDuffie, PhD

John Paul MacDuffie, PhD

Professor of Management, the Wharton School

John Paul MacDuffie is professor of management at the Wharton School, University of Pennsylvania, and director of the Program on Vehicle and Mobility Innovation (PVMI) at Wharton’s Mack Institute for Innovation Management. His research focuses on human resource management systems, managing people over distance, organizational learning, and collaboration. More info

Faculty Member Exequiel Hernandez, PhD

Exequiel Hernandez, PhD

Max and Bernice Garchik Family Presidential Associate Professor of Management, the Wharton School

Exequiel (Zeke) Hernandez studies the globalization, innovation, and performance of firms. His research interests include global networks, immigration, mergers and acquisitions, and knowledge management. He has received several teaching excellence awards and was recognized as a Best 40 Under 40 Professor (2019) by Poets & Quants. More info

Faculty Member Prasanna Tambe, PhD

Prasanna Tambe, PhD

Associate Professor of Operations, Information and Decisions, the Wharton School

Prasanna (Sonny) Tambe researches the use of data science and AI for human resources applications, as well as the economics of labor markets for high-tech workers. His published papers have analyzed data from online job sites and other labor market intermediaries that generate databases of detailed information on employers’ job requirements and workers’ skills. More info

Faculty Member Lindsey Cameron

Lindsey Cameron, PhD

Assistant Professor of Management, , the Wharton School

Lindsey D. Cameron researches how changes in the modern employment landscape including variable pay, short-term job contracts, and machine learning are affecting work and workers. She recently completed a four-year ethnography of the ride-hailing industry — the largest employer in the gig economy — exploring how algorithms are fundamentally reshaping the nature of managerial control and how workers navigate this new workplace. More info

Certificate

Example image of certificate that will be awarded after successful completion of this program

Certificate

Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.

Download Brochure

Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School.

This online certificate program does not grant academic credit or a degree from the Wharton School of the University of Pennsylvania.

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FAQs

  • How do I know if this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email learner.success@emeritus.org,and a dedicated program advisor will follow-up with you very shortly.


    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page, as well as in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at learner.success@emeritus.org for assistance.


    Note that, unless otherwise stated on the program web page, all programs are taught in English and proficiency in English is required.


    What is the typical class profile?

    More than 50 percent of our participants are from outside the United States. Class profiles vary from one cohort to the next, but, generally, our online certificates draw a highly diverse audience in terms of professional experience, industry, and geography — leading to a very rich peer learning and networking experience.


    What other dates will this program be offered in the future?

    Check back to this program web page or email us at learner.success@emeritus.org to inquire if future program dates or the timeline for future offerings have been confirmed yet.

  • How much time is required each week?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page.



    How will my time be spent?

    We have designed this program to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities including:



    • Engaging with recorded video lectures from faculty
    • Attending webinars and office hours, as per the specific program schedule
    • Reading or engaging with examples of core topics
    • Completing knowledge checks/quizzes and required activities
    • Engaging in moderated discussion groups with your peers
    • Completing your final project, if required

    The program is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please contact us at learner.success@emeritus.org if you need further clarification on program activities.



    What is it like to learn online with the learning collaborator, Emeritus?

    More than 250,000 professionals globally, across 80 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.


    How do I interact with other program participants?

    Peer learning adds substantially to the overall learning experience and is an important part of the program. You can connect and communicate with other participants through our learning platform.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what will be required before you enroll. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please contact us at learner.success@emeritus.org if you need further clarification on any specific program requirements.


    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile.
    The digital certificate will be sent approximately two weeks after the program, once grading is complete.


    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.


    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.


    How long will I have access to the learning materials?

    You will have access to the online learning platform and all the videos and program materials for 12 months following the program start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment or technical requirements are there for this program?

    Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts.


    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access program content from a desktop, laptop, tablet, or mobile device.

    Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you may view them later.

  • Can I still register if the registration deadline has passed?

    Yes, you can register up until seven days past the published start date of the program without missing any of the core program material or learnings.


    What is the program fee, and what forms of payment do you accept?

    The program fee is noted at the top of this program web page and usually referenced in the program brochure as well.

    • Flexible payment options are available (see details below as well as at the top of this program web page next to FEE).
    • Tuition assistance is available for participants who qualify. Please email learner.success@emeritus.org.

    What if I don’t have a credit card? Is there another method of payment accepted?

    Yes, you can do the bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us at learner.success@emeritus.org for details.


    I was not able to use the discount code provided. Can you help?

    Yes! Please email us at learner.success@emeritus.org with the details of the program you are interested in, and we will assist you.


    How can I obtain an invoice for payment?

    Please email learner.success@emeritus.org with your invoicing requirements and the specific program you’re interested in enroling in.


    Is there an option to make flexible payments for this program?

    Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.


    How can I obtain a W9 form?

    Please email us at learner.success@emeritus.org for assistance.

  • What is the policy on refunds and withdrawals?

    You may request a full refund within seven days of your payment or 14 days after the published start date of the program, whichever comes later. If your enrolment had previously been deferred, you will not be entitled to a refund. Partial (or pro-rated) refunds are not offered. All withdrawal and refund requests should be sent to admissions@emeritus.org.



    What is the policy on deferrals?

    After the published start date of the program, you have until the midpoint of the program to request to defer to a future cohort of the same program. A deferral request must be submitted along with a specified reason and explanation. Cohort changes may be made only once per enrolment and are subject to availability of other cohorts scheduled at our discretion. This will not be applicable for deferrals within the refund period, and the limit of one deferral per enrolment remains. All deferral requests should be sent to admissions@emeritus.org.

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Early registrations are encouraged. Seats fill up quickly!