HR Management and Analytics: Unlock the Value of Human Capital

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Course Dates

STARTS ON

September 15, 2022

Course Duration

DURATION

2 months, online
4-6 hours per week

Course Fee

PROGRAM FEE

US$2,800 US$2,380 or get US$280 off with a referral

Course Information Flexible payment available

Application Details

program fee

US$2,800 US$2,380

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You Can’t Manage What You Don’t Measure

Most organizations will express that people are their most important asset. Therefore, how can HR professionals continue to make gains as a strategic business partner by both managing people more effectively and by leveraging data analytics? Measure it, then manage it. Yet…

5%

Only 5 percent of big-data investments go to HR, the group that normally manages HR analytics.

SOURCE: TATA CONSULTANCY SERVICES

9%

Only 9 percent of companies believe they have a good understanding of which talent dimensions drive performance in their organization.

SOURCE: DELOITTE

11%

Only 11 percent of respondents indicated their rewards systems were highly aligned with their organizational goals, and 23 percent reported that they did not know what rewards their workers value.

SOURCE: DELOITTE

Who Is This Program For?

  • Mid to senior-level human resources and learning and development professionals
  • Business unit heads that crossover into human performance management
  • General managers
  • Owners of small and medium businesses with talent management oversight
  • Consultants and business performance professionals

Participant Titles Include:

  • HR Director
  • HR Manager
  • HR Generalist
  • HR Advisor
  • HR Consultant
  • HR Operations Head
  • HR Business Partner
  • Chief HR Officer
  • Group HR Manager
  • People Analytics Manager
  • People & Change Director
  • Program Manager People Analytics
  • Chief People Officer
  • Career Development Manager
  • Talent Acquisition Lead
  • VP Talent Management
  • Director of Talent Management
  • Director of Strategy
  • SVP/Operations Director
  • VP Human Resources
  • CEO
  • Chief of Staff
  • Managing Director
  • Consultant
  • General Manager
  • Partner
  • Executive Director
  • Operations Manager

Participant Companies Include:

  • DBS Bank
  • 3M
  • Google
  • The Home Depot
  • Kotak Mahindra Bank
  • The Emirates Group
  • Godrej Industries Ltd
  • AECOM
  • Interops Consultings
  • Oasis Investments - Al Shirawi Group
  • Mercer Japan
  • Power Finance Corporation

Participant Testimonials

“Most modules helped me gain knowledge and confidence in building a new organizational design.”

— Sumiko Evans, Office Manager, Prestige Validation Services LLC, United States

“Numerous insights on people management and the interactive video sessions contributed to great learning.”

— Julian-Jerome Berndt, Senior Fragility and Resilience Officer, African Development Bank, Cote d'Ivoire

“Case studies and assignments forced us to apply the concepts learned, think logically, and reason with ourselves.”

— Achuthan Kutty Prabhakaran, Consultant, United Arab Emirates

“I liked the module on strategic staffing with Professor Bidwell. The assignment on the correlation and regression module was very practical.”

— Véronique Jamart, Office Manager, Council of Bars and Law Societies of Europe (CCBE), Belgium

“I enjoyed the practical applications with case studies at a flexible pace. As a busy professional, keeping a balance in life can be a considerable challenge. I could access the material through multiple platforms and on the go with my PC, tablet, and even phone—fantastic!”

— Sarah Sue Miller, Director, Business Development Patient Care, Laerdal Medical, United States

“The best part of this course was the marrying together of HR issues with practical, data-driven actions that we can take to both identify and address them. Going forward, when I'm in a situation to argue for or against an HR initiative, I will return early and often to see what the data has to say!”

— Brent Perdue, Manager, Compensation, Encana Corporation, Canada

Your Learning Experience

Wharton's HR Management and Analytics online program combines theory with practical application, and flexibility with rigor, to give you a holistic view of strategic HR management that includes an overview of people analytics. At the end of this program, you will be able to:

  • Understand the basic principles of using HR analytics to improve collaboration between employees and between departments to meet goals, whether it’s driving innovation or efficiency
  • Leverage data analysis to separate skill from luck; identify internal biases; and understand the staffing cycles of hiring, internal mobility, and attrition
  • Understand the four key factors in measuring performance: regression to the mean, sample size, signal independence, and process versus outcome
  • Initiate and manage people analytics projects to help you reach your organizational goals
  • Motivate individual performance, design reward systems, and create a desirable work environment
  • Create a mindset around systems of work versus individual jobs, focusing on retention and employee potential
  • Design an organizational structure built for recruiting top talent and competitive advantage

Program Experience

Frameworks

Delivered via video lectures

Real-World Examples

Delivered through a combination of video and live online lectures

Applications to Data Sets

Learn through individual assignments and feedback

Decorative image relating to text that follows

Debrief of Learnings

Delivered through a combination of recorded and live video lectures

Program Topics

Module 1:

Introduction to People Analytics and Performance Evaluation

Make informed data-driven decisions about your organization’s talent and measure performance with four metrics: regression to the mean, sample size, signal independence, and process vs. outcome.

Module 2:

Motivation and Reward

Learn how behavior modification, imitation, conformity, and compliance influence performance. Learn how to apply technology, tracking systems, outsourcing, and appraisals to motivate, hire, and evaluate employees.

Module 3:

Tasks, Jobs, and Systems of Work

As you identify the key differences between a task and a job, you will learn how systems of work and jobs have evolved within large organizations, improving employee performance and productivity.

Module 4:

Strategic Staffing

Understand the staffing cycle – hiring, internal mobility, career development, and attrition – and apply analytics techniques to identify causality, improve your hiring decisions, and correlate employee attributes to attrition.

Module 5:

Collaboration Networks

As you master the basics of network analysis, you will identify techniques to improve collaboration, learn to map and evaluate collaboration networks, and examine an employee matrix of collaboration networks to determine the path of communication.

Module 6:

Talent Management and Analytics

Maximize employee performance with talent analytics, focusing on interdependence, self-fulfilling prophecies, tests, and algorithms, and improve the equitability of the promotion process.

Module 7:

Managing Your Career as an HR Professional

Make good and timely decisions, design or improve an organization’s architecture, identify the relationship between reward and performance, analyze pay and promotion, and apply a template to enhance human and social capital.

Module 1:

Introduction to People Analytics and Performance Evaluation

Make informed data-driven decisions about your organization’s talent and measure performance with four metrics: regression to the mean, sample size, signal independence, and process vs. outcome.

Module 5:

Collaboration Networks

As you master the basics of network analysis, you will identify techniques to improve collaboration, learn to map and evaluate collaboration networks, and examine an employee matrix of collaboration networks to determine the path of communication.

Module 2:

Motivation and Reward

Learn how behavior modification, imitation, conformity, and compliance influence performance. Learn how to apply technology, tracking systems, outsourcing, and appraisals to motivate, hire, and evaluate employees.

Module 6:

Talent Management and Analytics

Maximize employee performance with talent analytics, focusing on interdependence, self-fulfilling prophecies, tests, and algorithms, and improve the equitability of the promotion process.

Module 3:

Tasks, Jobs, and Systems of Work

As you identify the key differences between a task and a job, you will learn how systems of work and jobs have evolved within large organizations, improving employee performance and productivity.

Module 7:

Managing Your Career as an HR Professional

Make good and timely decisions, design or improve an organization’s architecture, identify the relationship between reward and performance, analyze pay and promotion, and apply a template to enhance human and social capital.

Module 4:

Strategic Staffing

Understand the staffing cycle – hiring, internal mobility, career development, and attrition – and apply analytics techniques to identify causality, improve your hiring decisions, and correlate employee attributes to attrition.

Download Brochure

Industry Examples

Image of a human resource management concept, where a hand is putting wood cube block on top of a pyramid to potray the Google case study.

Google: Project Oxygen

Discover how Google implemented a company-wide HR initiative dubbed ‘Project Oxygen’ to identify the key attributes of successful managers, getting at the question: Do managers matter?

Image of a mechanic fixing a car to potray the Japanese Auto Industry case study

The Japanese Auto Industry

Understand how a worker’s autonomy relates to productivity

Image of a helmet and football in a stadium to potray the National Football League (NFL) case study

National Football League (NFL)

Explore how in the realm of professional sports, where far more data is collected on performance than in your average workplace, identifying high performers can be a challenging task

Program Faculty

Faculty Member Martine Haas, PhD

Martine Haas, PhD

Professor of Management, The Wharton School; Anthony L. Davis Director of the Joseph H. Lauder Institute for Management and International Studies, The University of Pennsylvania

Faculty Member Michael Useem, PhD

Michael Useem, PhD

William and Jacalyn Egan Professor of Management; Director, Center for Leadership and Change Management; Editor, Wharton Leadership Digest

Faculty Member Peter Cappelli, DPhil

Peter Cappelli, DPhil

George W. Taylor Professor of Management; Director, Center for Human Resources, The Wharton School

Faculty Member Matthew Bidwell, PhD

Matthew Bidwell, PhD

Associate Professor of Management, The Wharton School

Faculty Member Cade Massey, PhD

Cade Massey, PhD

Practice Professor, Operations, Information and Decisions, The Wharton School

Certificate

Certificate

Upon successful completion of the program, you will earn a digital certificate of completion from The Wharton School.

Download Brochure

Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of The Wharton School.

This online certificate program does not grant academic credit or a degree from the Wharton School of the University of Pennsylvania.

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FAQs

  • How do I know if this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email learner.success@emeritus.org,and a dedicated program advisor will follow-up with you very shortly.


    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page, as well as in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at learner.success@emeritus.org for assistance.


    Note that, unless otherwise stated on the program web page, all programs are taught in English and proficiency in English is required.


    What is the typical class profile?

    More than 50 percent of our participants are from outside the United States. Class profiles vary from one cohort to the next, but, generally, our online certificates draw a highly diverse audience in terms of professional experience, industry, and geography — leading to a very rich peer learning and networking experience.


    What other dates will this program be offered in the future?

    Check back to this program web page or email us at learner.success@emeritus.org to inquire if future program dates or the timeline for future offerings have been confirmed yet.

  • How much time is required each week?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page.



    How will my time be spent?

    We have designed this program to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities including:



    • Engaging with recorded video lectures from faculty
    • Attending webinars and office hours, as per the specific program schedule
    • Reading or engaging with examples of core topics
    • Completing knowledge checks/quizzes and required activities
    • Engaging in moderated discussion groups with your peers
    • Completing your final project, if required

    The program is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please contact us at learner.success@emeritus.org if you need further clarification on program activities.



    What is it like to learn online with the learning collaborator, Emeritus?

    More than 250,000 professionals globally, across 80 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.


    How do I interact with other program participants?

    Peer learning adds substantially to the overall learning experience and is an important part of the program. You can connect and communicate with other participants through our learning platform.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what will be required before you enroll. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please contact us at learner.success@emeritus.org if you need further clarification on any specific program requirements.


    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile.
    The digital certificate will be sent approximately two weeks after the program, once grading is complete.


    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.


    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.


    How long will I have access to the learning materials?

    You will have access to the online learning platform and all the videos and program materials for 12 months following the program start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment or technical requirements are there for this program?

    Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts.


    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access program content from a desktop, laptop, tablet, or mobile device.

    Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you may view them later.

  • Can I still register if the registration deadline has passed?

    Yes, you can register up until seven days past the published start date of the program without missing any of the core program material or learnings.


    What is the program fee, and what forms of payment do you accept?

    The program fee is noted at the top of this program web page and usually referenced in the program brochure as well.

    • Flexible payment options are available (see details below as well as at the top of this program web page next to FEE).
    • Tuition assistance is available for participants who qualify. Please email learner.success@emeritus.org.

    What if I don’t have a credit card? Is there another method of payment accepted?

    Yes, you can do the bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us at learner.success@emeritus.org for details.


    I was not able to use the discount code provided. Can you help?

    Yes! Please email us at learner.success@emeritus.org with the details of the program you are interested in, and we will assist you.


    How can I obtain an invoice for payment?

    Please email learner.success@emeritus.org with your invoicing requirements and the specific program you’re interested in enroling in.


    Is there an option to make flexible payments for this program?

    Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.


    How can I obtain a W9 form?

    Please email us at learner.success@emeritus.org for assistance.

  • What is the policy on refunds and withdrawals?

    You may request a full refund within seven days of your payment or 14 days after the published start date of the program, whichever comes later. If your enrolment had previously been deferred, you will not be entitled to a refund. Partial (or pro-rated) refunds are not offered. All withdrawal and refund requests should be sent to admissions@emeritus.org.



    What is the policy on deferrals?

    After the published start date of the program, you have until the midpoint of the program to request to defer to a future cohort of the same program. A deferral request must be submitted along with a specified reason and explanation. Cohort changes may be made only once per enrolment and are subject to availability of other cohorts scheduled at our discretion. This will not be applicable for deferrals within the refund period, and the limit of one deferral per enrolment remains. All deferral requests should be sent to admissions@emeritus.org.

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