Leading a Technology-Driven Organization

Inquiring For
Work Experience

Guide your tech-driven organization through uncertainty toward profitability

Tech-driven organizations—those for which technology is a fundamental part of their operation—are known for their ability to move quickly and innovate. Unlike other sectors, those who lead tech-driven organizations also face unique challenges, from the characteristics of their workforce and culture to the uncertainty created by the technology itself, which they don’t typically own or have the ability to contain internally. As such, effectively leading a tech-driven organization requires an external focus in terms of how employees and teams operate.

As participant in this program, you’ll explore an outside-in approach to leadership that is particular to tech-driven companies, which encourages organizational leaders to think like a customer to meet the demands of the marketplace. Guided by a prestigious team of Wharton faculty and industry experts, you’ll learn to lead your tech-driven company through disruption, build an organizational culture capable of attracting and retaining top talent and find new opportunities through innovation.

Discover the essentials that a leader must bring to the table in a technology-driven organization across functions—and learn how to become that leader.

Key Takeaways

  • Identify the successful characteristics of leaders in a technology-driven organization

  • Learn to innovate strategically to find attractive opportunities and achieve organic growth

  • Drive your organization toward profitability by countering technological challenges and uncertainty with vigilance

  • Guide your organization through unavoidable technology disruptions and transformative advances

  • Learn how to assess the financial implications of adopting and implementing new technology

  • Create an effective organizational culture and hiring practices to attract and retain top talent

  • Lead your technology-driven organization as a team player

Who Is This Program For?

The program is designed for leaders in technology-driven organizations who are looking to create new opportunities and shape the future of their organizations and industries. It is ideal for:

  • C-suite/senior leaders

    who are new to the leadership role and seeking vigilant strategies to steer through turbulent times and towards growth, with people always at the center

  • Mid- to senior-level functional managers

    from any department looking to explore the 360° of leadership beyond their current functional expertise and develop the confidence to demonstrate their skills to lead

  • Management consultants

    in technology and IT who are aiming to provide their clients with tested frameworks of strategy formulation and leadership skills

Program Modules

Program Experience


Led by Wharton Experts


Program Workbook


Case Studies and Leadership Examples


Live Office Hours


Live Session with Faculty


Interactive Survey

Industry Examples

This online program features real-world case studies and leadership examples to help you understand the essentials of leading a tech-driven organization.



Understand Amazon’s “Working Backwards” process of creating a future press release at the beginning of the conceptual process that announces a new innovation as though it were ready to be launched.


Steinway & Sons

Examine the successful market strategy of Steinway & Sons, which has resulted in 98 percent of concert pianists worldwide using Steinways.


Phillips and LED Lights

Recognize how vigilant leaders are attuned and open to new technologies, even if only a small minority of individuals see the possibilities and make adjustments in the marketplace.



See how leaders (such as DuPont’s CEO) maintain vigilance by paying attention to anomalies and developing a portfolio of strategic options that allow them to win even amid crisis and uncertainty.



Examine how Henkel attempted to use technology to change and reformulate the supply chain.



Explore Merck’s pioneering efforts in pharmaceutical industry.



Analyze ING’s implementation of the agile project management approach.

Program Workbook

Use your program workbook to complete leadership activities within each module and reflect on your past, present, and future experiences. Sample activities include:

  • Share leadership experiences and positive/negative influence that leaders have on an organization

  • Answer questions from employees as a CEO

  • Share examples of successfully and unsuccessfully implemented strategies

  • Discuss problem-solving strategies that require significant risk or investment

  • Refer to Warren Buffett’s “toll bridge” analogy to assess the unmet needs of an organization that provide a strategic opportunity

  • Evaluate your organization's talent investment

  • Evaluate how organizations respond to failure (well-intentioned disappointments)



Geoffrey T. Boisi Professor Emeritus

Emeritus Professor at the Wharton School of the University of Pennsylvania. He was previously the executive director of the Marketing Science Institute and the founder and co-...


William and Jacalyn Egan Professor of Management; Professor of Management; Director, Center for Leadership and Change Management; Editor, Wharton Leadership Digest

Michael Useem is faculty director of the Leadership Center and McNulty Leadership Program at the Wharton School of the University of Pennsylvania. He is the author of several ...


Clinical Professor, Stern School of Management

Sonia Marciano has been a clinical professor at the Stern School of Management since July 2007. She is currently the Stern academic director for TRIUM, a joint executive MBA p...


Author, Educator, Researcher and Entrepreneur

Paul Schoemaker, PhD, is an author, educator, researcher, and entrepreneur in strategic management, decision making, innovation, and leadership. He was among the first to comb...


Adjunct Professor of Finance; Director of Executive Education

David Wessels is an adjunct professor of finance and a director of Executive Education at the Wharton School of the University of Pennsylvania. He serves as the academic direc...


George W. Taylor Professor of Management; Director of Wharton’s Center for Human Resources

Peter Cappelli is the George W. Taylor Professor of Management at the Wharton School, the director of Wharton’s Center for Human Resources, and a research associate at the Nat...



Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.

Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School. This online certificate program does not grant academic credit or a degree from the Wharton School of the University of Pennsylvania.


Didn't find what you were looking for? Write to us at learner.success@emeritus.org or Schedule a call with one of our Program Advisors or call us at +1 680 205 5118 (US) / +44 185 845 9995 (UK) / +65 3135 1422 (SG)

Early registrations are encouraged. Seats fill up quickly!

Flexible payment options available.

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