Strategic Operations Management Program
What you will learn
Identify key business operations concepts, including inventory management
Assess your organization’s operations and determine their potential for improvement
Analyze organizational resources and constraints to scale technology
Apply tools and strategies for supply chain management, ensuring resilience and agility amid global disruptions.
Develop strategic operational decision making to foster resilient, adaptive operations
Identify key trends in sustainability with respect to operations management
Identify, assess, and manage the challenges of delivering value efficiently within environmental constraints
Articulate the business drivers and critical technologies relevant to digital transformation in operations
Who is it for?
The six-week Strategic Operations Management program is ideal for business leaders who want to boost their career opportunities by improving how they manage business operations during global disruptions. They can include senior leaders, entrepreneurs, strategic planners, and functional managers navigating the complexities of modern operations management.
The program is particularly beneficial for:
Senior executives and entrepreneurs striving to equip themselves with the latest knowledge to implement digital transformation and optimize operational processes
Strategic planning leaders aiming to align operations with business goals, improve process analysis, identify bottlenecks, and reduce supply chain risks for lasting product or service success
Functional managers focusing on enhancing their operational skill set, implementing efficient processes, and preparing for leadership roles
Strategic consultants aiming to understand the latest trends in operations, supply chain resilience, digital transformation, and sustainability
Comprehensive curriculum
The Strategic Operations Management playbook
The Strategic Operations Management playbook consists of self-study activities in every module for you to demonstrate your knowledge of the learning outcomes and assess your strategic decision-making abilities. This unique playbook will help you apply program concepts to your own organization.
Identify and capture efficiencies, create cost savings, and measure improved financial performance
Identify the pathways and actions needed to scale business operations
Undertake a risk assessment to identify, mitigate, and respond to probable business risks
Identify the main enablers and barriers to sustainable operations, trade-offs in improving environmental outcomes, and benefits of sustainable operations
Address AI challenges of bias, explainability, data privacy, and ethics
Apply AI in business to measure its impact on the employees, workforce reorganization, and computation needs
Program highlights
Leverage a live online session to interact with and gain advanced knowledge from expert faculty
Glean insights from world-renowned faculty who are at the cutting-edge of business management and innovation
Learn at your own pace with a weekly commitment of four to six hours
Network with accomplished peers from around the globe, and gain new approaches to leadership
Participate in practical exercises to elevate your strategic impact
Create solutions for real-world challenges, and apply the concepts to your organization
Learn from real-world case studies, and apply theoretical concepts to practical scenarios
Assignments and case studies
The program effectively utilizes assignments and case studies to help you understand the key operations concepts and address constraints and bottlenecks.
In this two-part case study, map the operations process to compute capacity levels, locate bottlenecks, calculate flow rate and resource utilization, identify and measure waste using OEE and %-VAT, and develop a KPI to enhance profitability.
Apply the risk forecasting model to your organization to identify risks and make assumptions to determine the possibility of quickly scaling your operations.
Complete the Supply Chain Risk Management Maturity Model to evaluate and determine whether your organization is as resilient as it might be.
Choose a product that your organization procures, assess the sustainability practice, suggest how to make this procurement more sustainable, and identify any trade-offs in improving environmental outcomes that are part of this procurement process.
Identify the data needed, challenges they will likely face (i.e., bias, explainability, data privacy, and ethics), and how they will be effective, as well as how to manage the people impacted through this AI X-Ray process.
Meet the faculty
Andrew M. Heller Professor at the Wharton School; Professor and Department Chairperson of Operations, Information and Decisions; Professor of Health Policy, Perelman School of Medicine; Co-Director, Mack Institute of Innovation Management
Christian Terwiesch’s research on operations management and innovation has appeared in top journals such as Management Science and The New England Journal of Medicine. ...
Jeffery A. Keswin Professor; Professor of Operations, Information and Decisions; Director of the Jerome Fisher Program in Management and Technology
Gad Allon’s research interests include operations management in general and service operations and operations strategy in particular. His articles have appeared in leading jou...
Associate Professor of Operations, Information and Decisions
Prasanna (Sonny) Tambe’s research focuses on the use of data science and AI in all aspects of HR (from hiring to retention) and the economics of technical labor markets, parti...
Certificate
Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.
Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School.
This online certificate program does not grant academic credit or a degree from the Wharton School of the University of Pennsylvania.
FAQs
Didn't find what you were looking for? Write to us at learner.success@emeritus.org, schedule a call with one of our academic advisors, or call us at +1 680 205 5118 (US) / +44 185 845 9995 (UK) / +65 3135 1422 (SG)
Early registrations are encouraged. Seats fill up quickly!
Flexible payment options available.
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