Mastering Talent Management: Engaging and Nurturing Top Talent

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Course Dates

STARTS ON

December 2, 2021

Course Duration

DURATION

6 weeks, online
4–6 hours per week

Course Duration

Will Your Strategy Make the Grade?

By 2030, most of the world’s largest economies will face a serious workforce crisis stemming from a lack of available talent in high-demand skill areas, according to LinkedIn.

If you were to write this story, how would it unfold? Would it relate the tale of an organization that lagged behind because it didn’t nurture its talent — or would it recount the narrative of a organization propelled forward by committed, connected employees? Would the plot fall flat — or would it send job seekers on a journey to find out more and move them to become part of the action? Turns out, a story is just what it takes. Consider the following:

80% of HR leaders indicate that employer branding significantly impacts their ability to attract talent.

Source: G2

75% of candidates will research an organization's reputation before applying for a job opening.

Source: G2

A strong employer brand reduces turnover by 28% and cost per hire by 50%.

Source: G2

Key Insights and Takeaways

Wharton’s Mastering Talent Management program gives you the knowledge you need to hire top talent and imparts tried-and-true strategies you can use to stay ahead of the curve, all in a convenient online format. This six-week program will enable you to:

  • Recognize the foundational components of an effective hiring process
  • Identify the criteria for hiring A+ talent through effective interviewing, cutting edge technologies, internal hiring, and attracting a strong, diverse pool of candidates
  • Use methods, strategies, and tools to increase employee engagement
  • Leverage people analytics to transform performance management and avoid common mistakes in talent evaluation
  • Learn frameworks to design strategic incentive and reward programs that address performance challenges in the modern workplace, and recognize the power of incentives to communicate messages about your employer brand
  • Discover strategies that promote diversity and eliminate bias in hiring, and learn innovative ways to attract diverse candidates
Representation of the Performance Evaluation Pyramid

Innovative Frameworks

Wharton believes in generating big ideas, supporting them with incisive analysis, and transforming them into ingenious solutions that work. Not only do we equip you with advanced frameworks to help you recruit, retain, and reward A+ talent — we guide you as you put them into practice. In this program, you will get hands-on experience with a number of tools, including:

Performance Evaluation Pyramid
Traditional performance management focuses on individual outcomes, often exclusively. This framework, developed by Wharton’s own Dr. Cade Massey, offers a new perspective of how performance management should be approached and how it can impact or influence the outcomes of an organization.

Program Experience

Decorative image relating to Live Faculty Forum

Live Faculty Forum

Decorative image relating to Frameworks

Frameworks

Decorative image relating to Polls

Polls

Decorative image relating to Capstone Project

Capstone Project

Decorative image relating to Try-It Activities

Try-It Activities

Decorative image relating to Strategy Playbook

Strategy Playbook

Decorative image relating to Knowledge Checks

Knowledge Checks

Decorative image relating to Industry Examples

Industry Examples

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Discussions

Program Topics

Using a progressive approach, each session builds on the last, culminating in a universal understanding of how to connect with talent across each phase of the employment cycle in order to maximize employee commitment and realize a competitive advantage.

Module 1:

The Hiring Process

“Getting it right” is critical when determining whether a candidate is a good fit. Learn the key ingredients of an effective hiring process and walk away with a better understanding of how to develop role requirements by assessing your organization’s current hiring process.

Module 2:

Hiring A+ Talent and Interviews

Organizations can harness employee talent to boost productivity and innovation, ultimately creating a competitive advantage. But achieving that requires a positive hiring experience that will attract the right candidates. Learn which elements can contribute to a successful hiring process that will reward your organization with A+ talent.

Module 3:

Engaging A+ Talent

Explore relationships, meaning, and accomplishment and examine task engagement — how to strike the right balance between organizational needs and talent. In addition, understand the role managers play in employee engagement.

Module 4:

Overcoming Performance Management Traps

When executed correctly, the performance management process has the potential to transform a workplace. Learn about missteps that often occur when evaluating top talent, and receive prescriptions that will help you avoid common pitfalls.

Module 5:

Rewards and Incentives for A+ Talent

Incentives don’t just change behavior — they affect the quality of talent, employee morale, and the messages sent about an organization's values. Learn innovative ways of empowering people and discover tools you can use to analyze any situation and design rewards and incentives for it.

Module 6:

Strategic Implementation of Incentives

Incentives can be used to address problems in the workplace. Walk through the steps of assessing an issue specific to your organization. Using course concepts, design incentives that will solve the problem.

Module 1:

The Hiring Process

“Getting it right” is critical when determining whether a candidate is a good fit. Learn the key ingredients of an effective hiring process and walk away with a better understanding of how to develop role requirements by assessing your organization’s current hiring process.

Module 4:

Overcoming Performance Management Traps

When executed correctly, the performance management process has the potential to transform a workplace. Learn about missteps that often occur when evaluating top talent, and receive prescriptions that will help you avoid common pitfalls.

Module 2:

Hiring A+ Talent and Interviews

Organizations can harness employee talent to boost productivity and innovation, ultimately creating a competitive advantage. But achieving that requires a positive hiring experience that will attract the right candidates. Learn which elements can contribute to a successful hiring process that will reward your organization with A+ talent.

Module 5:

Rewards and Incentives for A+ Talent

Incentives don’t just change behavior — they affect the quality of talent, employee morale, and the messages sent about an organization's values. Learn innovative ways of empowering people and discover tools you can use to analyze any situation and design rewards and incentives for it.

Module 3:

Engaging A+ Talent

Explore relationships, meaning, and accomplishment and examine task engagement — how to strike the right balance between organizational needs and talent. In addition, understand the role managers play in employee engagement.

Module 6:

Strategic Implementation of Incentives

Incentives can be used to address problems in the workplace. Walk through the steps of assessing an issue specific to your organization. Using course concepts, design incentives that will solve the problem.

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Industry Examples

Explore talent strategy using examples from world-class brands. Which were successful, and which didn't quite measure up? Consider the experiences of renowned organizations such as Google, Safelite, GE, and Amazon, and use them as a source for supplemental study once the program is complete.

Logo for Google

Google

Logo for Safelite

Safelite

Logo for General Electric

General Electric

Logo for Amazon

Amazon

Program Faculty

Faculty Member Matthew Bidwell, PhD

Matthew Bidwell, PhD

Associate Professor of Management, the Wharton School; Faculty Co-Director, Wharton People Analytics Initiative

Matthew Bidwell's research employs people analytics to examine career patterns and staffing in the new economy. He has focused on how organizations balance internal mobility and hiring in staffing jobs, as well as... More info

Faculty Member Cade Massey, PhD

Cade Massey, PhD

Practice Professor, Operations, Information and Decisions, The Wharton School; Faculty Co-Director, Wharton People Analytics Initiative

The focus of Cade Massey’s research is judgment under uncertainty—how, and how well, people foresee what will happen in the future. His work has appeared in leading psychology and management journals and been covered... More info

Faculty Member Iwan Barankay, PhD

Iwan Barankay, PhD

Associate Professor of Management; Associate Professor of Business Economics and Public Policy, The Wharton School

Iwan Barankay is a behavioral economist and Associate Professor in Wharton’s Management Department, where he studies how to design monetary and non-monetary incentives to increase productivity and cooperation in the... More info

Certificate

Example image of certificate that will be awarded after successful completion of this program

Certificate

Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.

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Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School.

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