Mastering Talent Management: Hiring, Engaging, and Rewarding A+ Talent

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Course Dates

STARTS ON

March 2, 2023

Course Duration

DURATION

6 weeks, online
4–6 hours per week

Course Fee

Will Your Strategy Make the Grade?

By 2030, most of the world’s largest economies will face a serious workforce crisis stemming from a lack of available talent in high-demand skill areas, according to LinkedIn.

If you were to write this story, how would it unfold? Would it relate the tale of an organization that lagged behind because it didn’t nurture its talent — or would it recount the narrative of a organization propelled forward by committed, connected employees? Would the plot fall flat — or would it send job seekers on a journey to find out more and move them to become part of the action? Turns out, a story is just what it takes. Consider the following:

77%

A majority of executives identify hiring and retaining talent as the most important driver of growth in 2022.

SOURCE: PWC

31%

Only one-third of executives believe talent shortages will ease in 2022.

SOURCE: PWC

46%

Nearly half of HR professionals predict that retention and recruitment will be a top challenge in 2022.

SOURCE: INTELLIHR

Key Insights and Takeaways

Wharton’s Mastering Talent Management: Hiring, Engaging, and Rewarding A+ Talent program gives you the knowledge you need to hire top talent and imparts tried-and-true strategies you can use to stay ahead of the curve, all in a convenient online format. This six-week program will enable you to:

  • Recognize the foundational components of an effective hiring process
  • Identify the criteria for hiring A+ talent through effective interviewing, cutting edge technologies, internal hiring, and attracting a strong, diverse pool of candidates
  • Use methods, strategies, and tools to increase employee engagement
  • Leverage people analytics to transform performance management and avoid common mistakes in talent evaluation
  • Learn frameworks to design strategic incentive and reward programs that address performance challenges in the modern workplace, and recognize the power of incentives to communicate messages about your employer brand
  • Discover strategies that promote diversity and eliminate bias in hiring, and learn innovative ways to attract diverse candidates
Representation of the Performance Evaluation Pyramid

Innovative Frameworks

Wharton believes in generating big ideas, supporting them with incisive analysis, and transforming them into ingenious solutions that work. Not only do we equip you with advanced frameworks to help you recruit, retain, and reward A+ talent — we guide you as you put them into practice. In this program, you will get hands-on experience with a number of tools, including:

Performance Evaluation Pyramid
Traditional performance management focuses on individual outcomes, often exclusively. This framework, developed by Wharton’s own Dr. Cade Massey, offers a new perspective of how performance management should be approached and how it can impact or influence the outcomes of an organization.

Program Experience

Decorative image relating to Live Faculty Forum

Live Faculty Forum

Decorative image relating to Frameworks

Frameworks

Decorative image relating to Polls

Polls

Decorative image relating to Capstone Project

Capstone Project

Decorative image relating to Try-It Activities

Try-It Activities

Decorative image relating to Strategy Playbook

Strategy Playbook

Decorative image relating to Knowledge Checks

Knowledge Checks

Decorative image relating to Industry Examples

Industry Examples

Decorative image relating to Discussions

Discussions

Program Topics

Using a progressive approach, each session builds on the last, culminating in a universal understanding of how to connect with talent across each phase of the employment cycle in order to maximize employee commitment and realize a competitive advantage.

Module 1:

The Hiring Process

“Getting it right” is critical when determining whether a candidate is a good fit. Learn the key ingredients of an effective hiring process and walk away with a better understanding of how to develop role requirements by assessing your organization’s current hiring process.

Module 2:

Hiring A+ Talent and Interviews

Organizations can harness employee talent to boost productivity and innovation, ultimately creating a competitive advantage. But achieving that requires a positive hiring experience that will attract the right candidates. Learn which elements can contribute to a successful hiring process that will reward your organization with A+ talent.

Module 3:

Engaging A+ Talent

Explore relationships, meaning, and accomplishment and examine task engagement — how to strike the right balance between organizational needs and talent. In addition, understand the role managers play in employee engagement.

Module 4:

Overcoming Performance Management Traps

When executed correctly, the performance management process has the potential to transform a workplace. Learn about missteps that often occur when evaluating top talent, and receive prescriptions that will help you avoid common pitfalls.

Module 5:

Rewards and Incentives for A+ Talent

Incentives don’t just change behavior — they affect the quality of talent, employee morale, and the messages sent about an organization's values. Learn innovative ways of empowering people and discover tools you can use to analyze any situation and design rewards and incentives for it.

Module 6:

Strategic Implementation of Incentives

Incentives can be used to address problems in the workplace. Walk through the steps of assessing an issue specific to your organization. Using course concepts, design incentives that will solve the problem.

Module 1:

The Hiring Process

“Getting it right” is critical when determining whether a candidate is a good fit. Learn the key ingredients of an effective hiring process and walk away with a better understanding of how to develop role requirements by assessing your organization’s current hiring process.

Module 4:

Overcoming Performance Management Traps

When executed correctly, the performance management process has the potential to transform a workplace. Learn about missteps that often occur when evaluating top talent, and receive prescriptions that will help you avoid common pitfalls.

Module 2:

Hiring A+ Talent and Interviews

Organizations can harness employee talent to boost productivity and innovation, ultimately creating a competitive advantage. But achieving that requires a positive hiring experience that will attract the right candidates. Learn which elements can contribute to a successful hiring process that will reward your organization with A+ talent.

Module 5:

Rewards and Incentives for A+ Talent

Incentives don’t just change behavior — they affect the quality of talent, employee morale, and the messages sent about an organization's values. Learn innovative ways of empowering people and discover tools you can use to analyze any situation and design rewards and incentives for it.

Module 3:

Engaging A+ Talent

Explore relationships, meaning, and accomplishment and examine task engagement — how to strike the right balance between organizational needs and talent. In addition, understand the role managers play in employee engagement.

Module 6:

Strategic Implementation of Incentives

Incentives can be used to address problems in the workplace. Walk through the steps of assessing an issue specific to your organization. Using course concepts, design incentives that will solve the problem.

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Industry Examples

Explore talent strategy using examples from world-class brands. Which were successful, and which didn't quite measure up? Consider the experiences of renowned organizations such as Google, Safelite, GE, and Amazon, and use them as a source for supplemental study once the program is complete.

Logo for Google

Google

Logo for Safelite

Safelite

Logo for General Electric

General Electric

Logo for Amazon

Amazon

Program Faculty

Faculty Member Matthew Bidwell, PhD

Matthew Bidwell, PhD

Associate Professor of Management, the Wharton School; Faculty Co-Director, Wharton People Analytics Initiative

Matthew Bidwell's research employs people analytics to examine career patterns and staffing in the new economy. He has focused on how organizations balance internal mobility and hiring in staffing jobs, as well as... More info

Faculty Member Cade Massey, PhD

Cade Massey, PhD

Practice Professor, Operations, Information and Decisions, The Wharton School; Faculty Co-Director, Wharton People Analytics Initiative

The focus of Cade Massey’s research is judgment under uncertainty—how, and how well, people foresee what will happen in the future. His work has appeared in leading psychology and management journals and been covered... More info

Faculty Member Iwan Barankay, PhD

Iwan Barankay, PhD

Associate Professor of Management; Associate Professor of Business Economics and Public Policy, The Wharton School

Iwan Barankay is a behavioral economist and Associate Professor in Wharton’s Management Department, where he studies how to design monetary and non-monetary incentives to increase productivity and cooperation in the... More info

Certificate

Certificate

Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.

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Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School.

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FAQs

  • How do I know if this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email learner.success@emeritus.org,and a dedicated program advisor will follow-up with you very shortly.


    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page, as well as in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at learner.success@emeritus.org for assistance.


    Note that, unless otherwise stated on the program web page, all programs are taught in English and proficiency in English is required.


    What is the typical class profile?

    More than 50 percent of our participants are from outside the United States. Class profiles vary from one cohort to the next, but, generally, our online certificates draw a highly diverse audience in terms of professional experience, industry, and geography — leading to a very rich peer learning and networking experience.


    What other dates will this program be offered in the future?

    Check back to this program web page or email us at learner.success@emeritus.org to inquire if future program dates or the timeline for future offerings have been confirmed yet.

  • How much time is required each week?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page.



    How will my time be spent?

    We have designed this program to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities including:



    • Engaging with recorded video lectures from faculty
    • Attending webinars and office hours, as per the specific program schedule
    • Reading or engaging with examples of core topics
    • Completing knowledge checks/quizzes and required activities
    • Engaging in moderated discussion groups with your peers
    • Completing your final project, if required

    The program is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please contact us at learner.success@emeritus.org if you need further clarification on program activities.



    What is it like to learn online with the learning collaborator, Emeritus?

    More than 250,000 professionals globally, across 80 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.


    How do I interact with other program participants?

    Peer learning adds substantially to the overall learning experience and is an important part of the program. You can connect and communicate with other participants through our learning platform.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what will be required before you enroll. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please contact us at learner.success@emeritus.org if you need further clarification on any specific program requirements.


    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile.
    The digital certificate will be sent approximately two weeks after the program, once grading is complete.


    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.


    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.


    How long will I have access to the learning materials?

    You will have access to the online learning platform and all the videos and program materials for 12 months following the program start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment or technical requirements are there for this program?

    Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts.


    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access program content from a desktop, laptop, tablet, or mobile device.

    Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you may view them later.

  • Can I still register if the registration deadline has passed?

    Yes, you can register up until seven days past the published start date of the program without missing any of the core program material or learnings.


    What is the program fee, and what forms of payment do you accept?

    The program fee is noted at the top of this program web page and usually referenced in the program brochure as well.

    • Flexible payment options are available (see details below as well as at the top of this program web page next to FEE).
    • Tuition assistance is available for participants who qualify. Please email learner.success@emeritus.org.

    What if I don’t have a credit card? Is there another method of payment accepted?

    Yes, you can do the bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us at learner.success@emeritus.org for details.


    I was not able to use the discount code provided. Can you help?

    Yes! Please email us at learner.success@emeritus.org with the details of the program you are interested in, and we will assist you.


    How can I obtain an invoice for payment?

    Please email learner.success@emeritus.org with your invoicing requirements and the specific program you’re interested in enroling in.


    Is there an option to make flexible payments for this program?

    Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.


    How can I obtain a W9 form?

    Please email us at learner.success@emeritus.org for assistance.

  • What is the policy on refunds and withdrawals?

    You may request a full refund within seven days of your payment or 14 days after the published start date of the program, whichever comes later. If your enrolment had previously been deferred, you will not be entitled to a refund. Partial (or pro-rated) refunds are not offered. All withdrawal and refund requests should be sent to admissions@emeritus.org.



    What is the policy on deferrals?

    After the published start date of the program, you have until the midpoint of the program to request to defer to a future cohort of the same program. A deferral request must be submitted along with a specified reason and explanation. Cohort changes may be made only once per enrolment and are subject to availability of other cohorts scheduled at our discretion. This will not be applicable for deferrals within the refund period, and the limit of one deferral per enrolment remains. All deferral requests should be sent to admissions@emeritus.org.

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Flexible payment options available. Learn more.